1. General Terms and Conditions (GTC) and Complaints Procedure
Article I. Basic Provisions
- The operator of the portal www.betaclub.eu and the founder of the Beta Club community is [Insert Company/Org Name], with its registered office at [Insert Address] (hereinafter referred to as the “Provider”).
- Beta Club is a community platform focused on the social and economic improvement of its members’ lives, assistance in job searching, and the development of a social fund.
Article II. Disclaimer
- Beta Club provides information, advice, and support; however, it is not liable for any direct or indirect damages, lost profits, or loss of opportunities arising from the use of the club’s services.
- Membership and participation in projects are voluntary. The Provider does not guarantee success in finding employment or specific financial results for members.
- The Provider bears no responsibility for the content and activities of third parties with whom members establish contact within the community.
Article III. Withdrawal from the Contract (Refunds)
- Statutory period: In accordance with EU consumer protection regulations, the member (consumer) has the right to withdraw from a contract concluded at a distance within 14 days of its conclusion (for services) or receipt of goods without giving any reason.
- Procedure: To request a refund, the member must send a written notice to the e-mail: [Insert e-mail].
- Exception: The right of withdrawal expires if the performance of the service has begun with the member’s express consent before the expiry of the 14-day period (e.g., immediate access to the paid membership section).
Article IV. Complaints regarding Products and Services
- Members have the right to file a complaint regarding the malfunction of digital services or defects in delivered products.
- Complaints must be submitted in writing. The Provider will decide on the complaint within 30 days.
- In the case of an accepted complaint, the member is entitled to repair, replacement, a reasonable discount, or a refund, depending on the nature of the defect.
2. Privacy Policy (GDPR) and Consent
Consent to the Processing of Personal Data
By registering with Beta Club, you grant consent to the processing of your data in the following scope:
- Name, surname, address, e-mail, phone number.
- Identification data: A copy or data from an ID card, passport, or residence card (required for identity verification for the social fund and fraud prevention purposes).
- Professional CV and data regarding economic situation.
Purpose of Processing:
- Identity verification (KYC – Know Your Customer).
- Providing personalized assistance in job searching.
- Administration of contributions from the social fund.
- Marketing communication and information regarding club activities.
Data Subject Rights:
You have the right to access your data, correct it, delete it (“right to be forgotten”), restrict processing, and withdraw consent. Your data is protected under the GDPR regulation and will not be provided to third parties without your consent, except as provided by law.
3. Use of Cookies
The website www.betaclub.eu uses cookies to ensure website functionality, analyze traffic, and personalize content.
- Necessary cookies: Required for login and security.
- Analytical cookies: Help us improve the community platform.
- You can change your consent at any time in your browser settings or via the cookie banner on the website.
